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Terms and Conditions

Please read all these terms of use (“Terms”) carefully before registering as our customer because it affects your legal rights and obligations.

Use of Our Services

You need to create an account in order to access our services. You may not:

  1. Create an account for anyone (any organization) other than yourself (your organization).
  2. Use another User’s account without permission, or solicit, collect or use the login credentials of other Users.
  3. Sell, transfer, license or assign your account, username, or any account rights.

When creating your account, you must provide true, current, accurate and complete information, and you must update your information as necessary to maintain its truth and accuracy. You are responsible for keeping your password secure and you are responsible for the activity that occurs on your account.

You may be liable for our losses or the losses of others due to unauthorized use. If you become aware of any breach of security or unauthorized use of your password of your account, you should notify us immediately.

You agree you have the legal right and capacity to enter into these Terms and to comply with all laws, rules and regulations applicable to your use of our Services and your User Submissions, including, but not limited to, copyright laws and export laws.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

Our contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment and/or credit has been approved us. 

Order confirmation

The actual availability and rates that appear on this Website might not be accurate when you place an order. Our account manager will discuss the details with you when the unexpected case occurs. Therefore the final order need to be confirmed by the Invoice.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel and you have already paid for the goods, you will receive a full refund.

Orders received before 13:30 (Swedish time) will be processed the same day, otherwise we don’t guarantee the order processing time, but latest the next working day.

Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment condition to ensure there are sufficient funds to fulfil transaction. Goods will not be dispatched until this pre-authorisation check has been completed.

Some client may be granted with certain credit and/or flexible paying time. Credit limits and deadline to customers vary according to the customer’s credit standing, as well as the credit appetite.

For those late-paying customer, if repayment seriously delayed. Additional late payment fee0.3% of total unpaid amount per daywill therefore be included.

Delivery Charges 

We will choose DHL, UPS or other carriers for your orders according to your request or the best option we can offer .

We will calculate the shipping charge by the actual weight and add it in the Invoice. Please confirm the shipping charge in the Invoice.

Delivery is fully tracked, and the carrier provides delivery notifications via SMS and/or email. (We will email you the tracking number once your parcel has been shipped from our warehouse or you can contact us to require that if you do not get the information.) Click here to track your order.

HCQS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. 

Third Party Content and Linked Sites

When using our Services, you may be exposed to User Submissions submitted, posted or displayed by users from a variety of sources. We are not responsible for the accuracy, usefulness, safety, or intellectual property rights relating to such user posted content..

We may provide links to other independent third party websites (“Linked Sites”) as a convenience to you. If you use these links, you do so at your own risk. We have no control over, and assume no responsibility for, the content, services, privacy policies, terms of use, or practices of any third party websites.

We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party provides of products or services. Your correspondence and business dealings with third parties found through our Services are solely between you and the third party.

 

PRIVACY POLICY

This updated privacy policy which falls in line with the new General Data Protection Regulations (GDPR) describes how Xinxin Technology Europe AB or another name, HCQS (“we” or “us”) collects and processes your personal data. We take the protection of your personal information very seriously. In this privacy policy, we describe which personal data we process about you when you are visiting our website, ordering with us or otherwise have shown your interest for our services and offerings.

1. OWNER AND DATA CONTROLLER

Xinxin Technology Europe AB

Berga Allé 1, SE-25452, Helsingborg, Sweden

Phone: +46(0)707785030

Email: service@hcqs.eu

 

2. SOURCE OF PERSONAL DATA

Registered email addresses and passwords (no one can get to your password including our staff as the data is encrypted).

Nickname, IP address, the date and time, browser and operating system, the URL you requested, your shipping address, contact information; other information if you want to share with us.

When you browse our website, we may collect the following information: IP address, browser and operating system, the URL you requested.

When we search our potential customers, we may collect the following information: email, name, web address, telephone number or other available from the public sources.

When you register on our website, we may collect the following information: Registered email, nickname, IP address, the date and time, browser and operating system, the URL you requested.

When you register on our website, we may collect the following information: Registered email, nickname, IP address, the date and time, browser and operating system, the URL you requested.

When you order from our website or our sales, we may collect the following information: Registered email, nickname, IP address, the date and time, browser and operating system, the URL you requested, your payment information, your shipping address.

When we have more cooperation, we may collect the following information: like phone number, your website, your reviews and testimonials etc.

3. USE OF PERSONAL DATA

Internal Use: We use your personal information to process your order(s) and provide you with the best customer service. We may use your personal information internally to collect general information about visitors to this site to improve site content and layout, improve our outreach, and market our services and products.

Communication with You: We will use your personal information to communicate with you about our site and your orders. All customers must provide an email address to allow communication with HCQS regarding orders placed. We may send you a confirmation email or a SMS verification after you register with us as well as service-related announcements if necessary (for example, temporary suspension of service for maintenance).

4. LEGAL GROUND FOR THE PROCESSING OF PERSONAL DATA

Our processing of your personal data pursuant to the description above is based upon the following legal grounds in relation to each of the below mentioned purposes:

Internal Use: Processing of your personal data to optimize the user experience and adapt our marketing communication to you is based on your consent.

Communication with You: Processing of your personal data to communicate with you about our site and your orders is based on your consent.

5.STORAGE AND RETENTION OF YOUR PERSONAL DATA

We restrict access to nonpublic personal information about you to employees who need to know in order to provide products and services for you. We maintain physical, electronic, and procedural safeguards that comply with law standards to guard your nonpublic personal information.

6.YOUR RIGHTS

You are always entitled to:

• Request rectification of your personal data;

• Request access to your personal data;

• Object to processing of your personal data for direct marketing purposes;

• Withdraw your consent in case our processing of your personal data is based on your consent. However, the withdrawal of your consent will not affect the legality of the processing of personal data that has been performed prior to your withdrawal of your consent.

Under certain circumstances, which are set out more in detail in applicable data protection legislation, you are also entitled to:

• Object to processing of personal data and to obtain restriction of the processing of your personal data;

• Request that we delete your personal data; and • Receive the personal data concerning you and which you have provided in a structured, commonly used and machine-readable format (data portability).

You may exercise your rights by: logging in to My Account or by contacting us. 

7.QUESTIONS AND POTENTIAL COMPLIANTS

If you have any questions regarding this privacy policy or our processing of your personal data, please contact us via mail or e-mail on the address stated in the beginning of this privacy policy.

We will consider you accepted our update until we get any further communication with you regarding your information with us.

Should you be unsatisfied with our processing of your personal data, please let us know, and we will do our best to meet your complaints. Your integrity is very important to us, and we always strive to protect and secure your personal data in the best possible way. However, should you feel that we fail in this ambition, please note that you are also entitled to lodge a complaint with the Swedish Data Protection Authority.

 

Changes and Termination of the Terms

We reserve the right, in our sole discretion, to revise these Terms at any time and correct any errors or omissions in any portion of our Service and Product, and will post updates on this webpage with a new effective date. Products may also be changed, modified, added, or removed and updated without notice at any time. However we are under no obligation to update Products. We may also make changes in the products, services, programs, or prices (if any) described in our Website at any time without notice. Your continued use of our Services after any change we make to our Services will be considered acceptance of those changes.

These Terms will remain in full force and effect so long as you continue to access of use our Services, or until terminated in accordance with the provisions of these Terms. At any time, we may (1) suspend or terminate your rights to access or use our Services, or (2) terminate these Terms with respect to you if we believe that you have restricted or inhibited any other user from using or enjoying our Services or in any other have used our Services in violation of these Terms. Upon termination of these Terms, your authorization to use our Services automatically terminates and you must immediately destroy any downloaded or printed Materials.

Governing Law and Jurisdiction

The applicable law for the use of this website and interpretation of the content thereof is the law of Sweden. All controversies and disputes in connection with this website shall be submitted to the Court in Sweden as the exclusive court of first instance.

There will be occasions our Services may be interrupted due to scheduled maintenance or upgrades, emergency repairs, failure of telecommunications links and/or equipment, or similar occurrences.

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